Frequently asked questions
What does Fintua do?
Fintua is a global indirect tax technology company that helps businesses manage VAT compliance, eInvoicing, VAT recovery and tax-related payments. Combining decades of indirect tax expertise with intelligent automation, Fintua enables organisations to simplify complex compliance obligations, reduce manual processes and stay ahead of changing tax regulations.
What services does Fintua provide?
Fintua provides a suite of indirect tax solutions designed to help businesses manage global compliance obligations. Products include Comply (VAT compliance), eInvoice (eInvoicing), Recover (VAT recovery) and Pay (tax-related payment), solutions that simplify complex regulatory requirements and support digital transformation initiatives.
Who uses Fintua?
Fintua is used by finance, tax, accounts payable, accounts receivable and shared services teams within multinational organisations. Our solutions support businesses operating across multiple jurisdictions that need to manage VAT compliance, eInvoicing requirements and indirect tax obligations efficiently and accurately.
Where is Fintua based?
Fintua is headquartered in Kilkenny, Ireland and supports organisations with indirect tax and compliance requirements across global markets. Through its international team of indirect tax specialists and technology experts, Fintua helps businesses navigate an increasingly complex regulatory landscape.
Is Fintua part of CluneTech?
Yes. Fintua is a CluneTech company. As part of CluneTech, Fintua combines global technology expertise with decades of experience helping businesses manage complex financial and regulatory challenges.
Does Fintua support eInvoicing compliance?
Yes. Fintua helps organisations navigate eInvoicing requirements by providing solutions that support compliance with evolving digital reporting and electronic invoicing mandates. Our technology helps businesses prepare for and manage eInvoicing obligations as tax authorities increasingly move toward real-time transaction reporting.
What are the benefits of using Comply?
Comply simplifies global VAT compliance through automation, integrated payments and real-time analytics. It reduces manual errors, saves time and ensures regulatory accuracy across jurisdictions. Comply helps multinational businesses manage global VAT and indirect tax obligations with greater accuracy, visibility and control. From ERP data ingestion and intelligent transformation through to return preparation, eInvoice reconciliation, submission and tax
payments, Comply streamlines the entire compliance lifecycle in one scalable solution.
What support options are available with Comply?
As a Comply customer, you can choose from three flexible support models tailored to your business needs:
- Comply Fully Managed SaaS: Fintua handles everything from preparation to submission, while you maintain full visibility via dashboards.
- Comply Self-Service SaaS: Your team manages compliance using the Comply platform, with onboarding and ongoing support from Fintua.
- Comply Hybrid Model: A mix of managed and self-service options, ideal for businesses expanding into new regions or managing complex tax landscapes.
How does Comply simplify VAT compliance for global businesses?
Comply takes the complexity out of global VAT compliance. It automates the entire process – from preparing returns to submitting them – across multiple jurisdictions. By integrating with your ERP system, it cuts out manual work, reduces errors and saves valuable time.
You also get:
- Real time dashboards
- Built in eInvoicing
- Integrated tax payments
- Governance and audit trail
- Reconciliation between eInvoice and VAT return data
It’s everything you need to stay compliant, stay accurate and stay in control – all in one place
What are the benefits of using eInvoice?
Fintua’s eInvoicing solution offers several advantages:
- Efficiency: Save time by automating your invoice creation and delivery
- Accuracy: Reduce manual data entry errors
- Compliance: Ensure adherence to local and international eInvoicing regulations
- Cost savings: Minimise paper usage and postage costs
- Real-time tracking: Receive status updates on invoice processing and payments
Is Fintua’s eInvoicing solution compliant with international standards?
Yes, Fintua’s eInvoicing solution, eInvoice, is designed to comply with international eInvoicing standards, such as the European standard EN 16931. This ensures interoperability across different countries and systems, facilitating seamless cross-border transactions.
What is Valued Added Tax?
Value Added Tax (VAT) is an indirect tax on the supply of goods and services – and it adds up fast. Rates range from 5% to 27%, increasing your operating costs every time you trade. And because VAT rules vary by country, staying compliant is complex.
VAT goes by many names around the world:
- IVA in Italy
- GST in Canada, Australia and India
- MWST in Germany and Austria
- TVA in France and Belgium
- MOMS in Scandinavia
What is ViDA?
ViDA stands for VAT in the Digital Age — a major initiative from the European Commission to modernise the VAT system by 2028. It’s driven by three key needs:
-Closing the VAT gap
-Simplifying compliance
-Improving data analysis and forecasting
ViDA is about making VAT fairer, faster and more effective — especially in a world where cross-border trade and online transactions are the norm.
How is Pay different from traditional cross-border payment providers?
Unlike traditional providers that rely on multiple intermediaries, Pay uses a proprietary Global Settlement Network with local bank accounts in 200+ countries. This reduces fees, eliminates delays and ensures fast, compliant transactions, all managed through a single, integrated platform. With real-time tracking, advanced forecasting and built-in compliance features, Pay transforms payments from a cost center into a strategic advantage.
Is Pay compliant with local and international financial regulations?
Yes. Pay operates with one of the largest payment license footprints in the industry and adheres to the highest global banking standards. This ensures your transactions are secure and compliant across all supported jurisdictions. Our platform also provides real-time visibility into VAT obligations and offers automated scheduling to reduce compliance risks.
What types of businesses benefit most from using Pay?
Pay is ideal for globally operating businesses managing payments across multiple countries, especially those with complex VAT and tax compliance needs.
Enterprises looking to reduce manual processing, eliminate payment errors and gain full visibility into cross-border transactions will see immediate ROI through cost savings, efficiency, and risk mitigation.
What type of VAT can Recover help reclaim?
Recover supports the reclaim of both domestic and foreign VAT. Whether it’s VAT on travel expenses, accounts payable or supplier invoices, Recover identifies eligible transactions and processes them through a fully compliant and automated workflow. Maximising your reclaim potential with minimal manual input.
How does Recover integrate with our existing systems?
Recover seamlessly integrates with major Expense Management Systems (EMS) and ERP platforms. This connection can extract relevant transactional data securely, analyse it for reclaim opportunities, and feed it into an automated process. So you can reduce workload while ensuring accuracy and compliance.
Is Recover compliant with local and international tax regulations?
Yes. Recover is built to stay aligned with local and international VAT laws. Its intelligent automation ensures each step of the reclaim process is compliant, helping your business stay audit-ready and avoid penalties, no matter the jurisdiction.
What is eInvoicing?
eInvoicing, or electronic invoicing, involves sending and receiving invoices in a structured digital format, enabling automated processing by accounting systems. Fintua’s eInvoicing solution streamlines this process by allowing businesses to generate, send and manage invoices electronically, reducing manual errors and accelerating payment cycles.
What is ELEVATE?
ELEVATE is Fintua’s annual community event for indirect tax professionals, bringing together experts and industry leaders to share insights, discuss emerging trends and explore the future of VAT and eInvoicing compliance.
Is ELEVATE CPD accredited?
Yes, ELEVATE is CPD accredited, offering attendees the opportunity to earn continuing professional development (CPD) points while gaining valuable insights and practical knowledge in VAT and indirect tax compliance.
Who should attend ELEVATE?
ELEVATE is designed for tax professionals, finance leaders, compliance officers and industry experts navigating VAT, eInvoicing and indirect tax compliance.
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